Agent Portal

Resources, training, and tools for current Maven agents.

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Arise On the Go App

Manage your schedule, browse client opportunities, and check your account right from your phone.

Training Resources

Agent Resource Library

Training videos and guides covering the topics every Maven agent needs to master.

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Press & Media

Official guidelines for speaking about Maven and client programs publicly.

Video by SRI LLC

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Commitment Adherence

Staying on schedule and meeting your contracted servicing hours.

Video by Melissa Adams

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Contractor Opportunity Requirements

What you need to maintain your independent contractor opportunity.

Video by Arise Virtual Solutions Inc.

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Starmatic 2.0 Schedule

How to view and manage your servicing schedule in Starmatic 2.0.

Video by Above The Glass Ceiling (ATGC LLC)

Training Videos

Customer Service Basics

Official Arise training videos covering the service skills every Maven agent uses daily.

How to Succeed in Customer Service

Core habits that set standout service professionals apart.

How to Succeed in Sales Support

Turn support calls into wins with proven sales-support skills.

Training videos by Arise Virtual Solutions Inc.

Featured Training

Helping Challenging Customers

Great service starts with supported agents. This Arise training video walks customer service representatives through helping and assisting customers in difficult moments — and shows why reps themselves need proper guidance to support every caller with confidence.

How to Help a Challenging Customer

Practical guidance for representatives on supporting customers through tough calls.

Training video by Arise Virtual Solutions Inc.

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