New Hire Onboarding

From applicant to earning from home — here is the exact path every Maven agent follows.

Please write this down — you will need it before you register Service Partner ID: 1236945
Your Path to Day One

Four Steps to Become a Maven

Follow these steps in order and you will be taking calls from home in a matter of weeks.

STEP 1

Register on Arise

Create your profile on the Arise platform — the system Maven uses to contract independent agents. Registration is free and takes just a few minutes.

Register Free
See the brands you’ll support ↗
STEP 2

Meet the Qualifications

Review the skills and equipment qualifications for independent agents — a qualifying computer, wired internet, USB headset, and a quiet workspace.

See Requirements
Arise setup costs ↗
STEP 3

Pass Your Assessments

Complete the basic voice assessment and typing speed test. Both are straightforward — see below for what to expect and how to prepare.

Prepare Below
About Arise certification ↗
STEP 4

Complete Virtual Training

Train online with certified instructors from the contracted company — typically 2–4 hours a day, Monday–Friday, for 2–4 weeks. Then start earning.

How Training Works
About servicing clients ↗
Registering as a Maven agent? Use referral code #75542 so you sign up under Maven Communication.
Watch & Learn

Getting Started on Arise

Short official videos from Arise walking you through registration, choosing your contractor type, and picking the client you want to service.

The Arise Registration Process

Step-by-step walkthrough of registering on the Arise platform.

Select a Contractor Type

Understand the contractor options available on the Arise platform.

Pick a Client

How to choose the client program you want to service from home.

Training videos by Arise Virtual Solutions Inc.

Assessments

What to Expect on Assessment Day

Two short assessments stand between you and training. Here is how to walk in ready.

Basic Voice Assessment 101

A short recorded screening that checks your phone voice — clarity, tone, and professionalism with customers.

  • Find a quiet room with no background noise
  • Use your USB headset, not speakers
  • Speak naturally and smile — it comes through in your voice
  • Read the sample script at a steady, friendly pace

Video by Marred Services Virtual Call Center.

Typing Speed Test

A timed typing check to make sure you can keep up with live customer chats and call notes.

  • Practice on any free typing test site first
  • Type accurately — errors cost more than speed gains
  • Use a full keyboard in a comfortable setup
  • Stay relaxed and keep a steady rhythm

Take a Practice Typing Test

Preparing for Virtual Learning Assessments

How Arise's virtual assessments work and how to walk in ready.

Training videos by Arise Virtual Solutions Inc.

Ready to Start?

Registration takes just a few minutes — and your work-from-home career starts the moment you do.

Apply Now
Get the Arise On the Go app
Take Arise With You

Arise On the Go App

Manage your schedule, browse client opportunities, and check your account right from your phone.

Apply Now